![]() ![]() ![]() ![]() He had me do a Manual Removal of both CS (version 8) – Tech Document #330507 – and CS2 (version 9)- Tech Document #331405. Today the tech support person said the problem was probably caused by licensing data bleeding through from a previous version of Photoshop. He also recommended disabling your anti-virus application before installation (you can turn it on again after installation is complete). My tech support person mentioned that installing CS2 on any drive besides C: can cause problems (although there is no problem in having your image files and scratch files on other drives). CS2 may simply think I am in the 30 day trial-use period (even though I entered my serial number and it accepted it) and will boot me out again in a month. However, this time around I cannot find any references to "Macrovision" or "SafeCast" anywhere in my registry or on my hard drive so I am concerned that things my not really be fixed after all. Decline the Adobe web site registration (I had already registered and you probably have, too). This time be sure to enter some text for "Organization" as well as your user name and serial number. Reboot Windows to reset the registry, then install Photoshop CS2 again. This was the location where my tech support person expected to find the licensing files but mine were only in the registry – I had no Macrovision folder in the "Application Data" folder. Look in "C:Documents and Settings/All Users/Application Data/Macrovision" and delete that "Macrovision" folder (along with all its contents and subfolders) as well. Open Windows Explorer (or your whatever application you use to view and manage the folders on your hard drive). Make sure you delete the folder named "Macrovision" and NOT "Macromedia" (if you have that one, too). It contains a subfolder "SafeCast" which contains a *.dat file which is supposed to record the PhotoshopCS2 license info. Click the "+" box next to "SOFTWARE" to list all its folders then delete the folder named "Macrovision" that you find there. (I did not do the steps in that tech document, by the way, only the following.)Įdit your PC registry with regedit and locate HKEY_LOCAL_MACHINE/SOFTWARE. It was the following step that cleared it out and also stopped the error. In my case there was still a PhotoshopCS2 entry when I opened the "Add/Remove" programs window even after I had uninstalled it. That document refers to the manual removal of Photoshop 8, but I was told you can apply it to CS2 (which is version 9). You may have to follow the steps in Adobe Technical Document 330507 (search for that number at the web site) to make sure you have completely removed the application. Un-install PhotoshopCS2 without saving your preferences there is a chance that your preference files have been corrupted. It's seems like Adobe isn't quite following standard MSI guidelines.This is the solution that has so far worked for me: This after trying to modify several entries in the Property table of the msi file with serial numbers and Yes and 1 values etc using Microsoft ORCA program and then trying to create a transform file with Wise Package Studio 5.6 Arghhh what a time waster !!!!! The shortcut install file reads like this and works.Ĭ:\WINNT\system32\msiexec.exe /I "S:\Student\PhotoshopCSv9b\Adobe Photoshop CS2.msi" /qn I then manually copied all the relevant files/folders from the cd from to the shared network location drive including the modified abcpy.ini created above and tried using the installer shortcut below. Then I decided to remove the admin installation files created in the first place. ![]() Sadly the error message was that the photoshop.cer file couldn't be verified. By the way Abcpy.ini has to be copied from the CD to this location as it doesn't appear with the admin install. in the root location of the main msi file. Initially I tried do an Administrative install of Photoshop CS2 v9.0 and then tried creating a msiexec /i photoshop.msi /q type script after copying and modifying the abcpy.ini file with the correct serial no. Thanks to crazynut and a lot of perservance I have managed to get it to work. I have been banging my brains out over the last week trying to work on an unattended script method of deployment. I would prefer to find a setting to disable it in the help menu, although it's that big a deal, the updater doesn't even work through our firewall/proxy. I found that if you make the file read-only, then Abode Updater can't store it's settings if the user manually runs the Updater. Here is the contents of mine, from Creative Suite 2. For others, the Updater stores it's config in %appdata%\Adobe\Updater\AdobeUpdaterPrefs.dat ![]()
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